It’s been an incredibly busy 2 weeks! Hotels across the country are gearing up for Spring. Which, of course, means that summer is around the corner!
We are very appreciative of our customers. Thank you everyone for your business and referrals!
We are helping new properties every day with getting setup on Check-Inn as well as our many other options, such as credit card processing, internet reservation options (Booking.com, Direct Inn, etc.) and ID Scanners. These and other software features can greatly save time and help you generate more revenue!
The word is definitely out and our call volume has greatly increased. We do realize that this has caused our tech support call back times to go up. Your questions and support needs are important to us so we have added several new staff members to help handle the calls.
We are very busy training our new support team members. In the next few weeks you should see a rapid improvement in call back times as they become proficient with the software. We really appreciate your patience and understanding!
Stay tuned for information about new options and products that will be announced soon.
And, of course, don’t forget Daylight Savings Time!