Weekly Blog

Happy Thanksgiving!


Posted on November 26, 2013

We would like to wish all of our customers a Happy Thanksgiving!
Our office will be closed on Thursday and Friday, November 26th and 27th, in observance of the holiday.  If you have need for emergency technical support during these days, please call us at 1-503-643-8162.  Follow the prompts to place the call to our after-hours support team.  These calls are billed at $50 per call/issue*.

*Please note that the after-hours emergency support service is only available if your property has an active Service Contract for Check-Inn.  It is important to maintain an active Service Contract for your front desk software as this is a vital part of your business that is utilized most of the day, every day of the year.  Your Service Contract covers:

  • Unlimited calls to support during regular business hours
  • Ability to download monthly software updates to any software purchased from Innsoft
  • Ability to call the after-hours emergency support team ($50 per call/issue)
  • Subscription to the Check-Inn Quarterly Newsletter
  • Ability to add-on any optional software or hardware. Also required to maintain any online interface services (Direct Inn, GDS, Expedia, Booking.com)

We will be available Wednesday, November 26th, from 7AM – 4PM Pacific Time (new extended hours!).  Please contact us by the end of the day if you would like to place an order or have support questions that need to be addressed before the holiday.

Thank you for your business and have a Happy Thanksgiving and a great weekend!