Fraud Prevention with Innsoft’s EMV Solution

Credit card fraud is a costly problem both in the U.S. and around the globe. In 2013, the card fraud loss ratio in Europe, where EMV implementation was at 81%, was 0.038%(1), while the rate in the U.S. was almost triple that at 0.104%(2). To help combat the rising cost of credit card fraud, the…

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Online Revenue Generators

Now that spring has arrived, and summertime is just around the corner, we’d like to talk about one of the best forms of revenue generators for a hotelier. The main goal of hoteliers is to drive revenue through filled rooms, however many hoteliers rely on repeat business or word of mouth to ensure rooms are…

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Happy National Employee Appreciation Day!

ap·pre·ci·a·tion əˌprēSHēˈāSH(ə)n/  noun the recognition and enjoyment of the good qualities of someone or something.   Taking a moment to recognize a job well-done, or the effort someone took to go the extra mile, can be a day-brightener. The simple act of saying “Thank you” can make the day of the person receiving the gratitude.…

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Drive Down Commission Fees and Drive Up Revenue with Direct Inn

Travelers today are Internet savvy. According to a recent study*, 57% of all travel bookings are made through the Internet each year, and of those, 65% are made directly on the dstination website and not through a 3rd party. That means over half of Internet bookings are made directly through the property website! To access…

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Optimize Productivity With Check-Inn’s Network Upgrade

We designed Check-Inn to live on your computer’s hard drive, not on the cloud. We did this for many reasons, including ownership of your guest information and financial data, as well as reliability of access to the program. But what happens if you want Check-Inn to communicate with an external source such as an online travel agency…

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SiteMinder: You Asked, They Answered

Earlier this fall, Innsoft partnered with the award winning channel manager, SiteMinder, to bring our clients more options for managing their online reservation business. Ever since the announcement was made, our phones have been ringing off the hook with some excellent questions. That being said, we went straight to the source so we could put…

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The Importance of Backups

A few months ago I attempted to power up my computer: I hit the power button and waited… and waited… and waited. I checked the power cord, unplugging and plugging it back in, both to the computer and at the wall. I plugged it into a different outlet, all the while knowing that the issue…

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The Power of Marketing

Marketing is intimidating — there is no question about it — but properly communicating the value of your product, service, or brand to customers and consumers is essential to making your business thrive. A strategically delivered marketing campaign will help you fill more rooms and increase revenues. When implementing your marketing strategy, there are several key…

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Summer Newsletter

It’s Here! We are excited to announce that Version 6 of Check-Inn is now available! We have worked tirelessly and meticulously over the past year, and have developed an outstanding upgrade to the Check-Inn that you know and love so well. The upgrade does not change the way you do things, but instead enhances Check-Inn…

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Protect Your Data & Equipment from Stormy Weather

Extreme weather can lead to power surges and power outages. Power issues can lead to computer problems like damaged files, lost data, and even hardware failure. To protect against power issues Innsoft recommends the following preventative measures: Uninterruptible Power Supply (UPS) – A UPS, also known as a battery backup, performs two important tasks.  First…

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